Servers and Connections
Everything that goes on behind the scenes and has to work without you even thinking about it.

Your website or management system needs to stay online and run smoothly at all times—even on Sunday evenings. We’ll take care of it: servers, backups, and monitoring. And we’ll connect it to WhatsApp Business or your phone system if you need to communicate with customers automatically.
What's included
Servers, backups, certificates, domains, checks: this is the work that no one sees until the website goes live on Saturday night. If your website or management system is hosted with us, this part isn’t your problem. Not in a business sense—but in the sense that you won’t get the phone call.
The systems run on robust infrastructure, with backups that are actually performed and (this is the part almost no one checks) actually tested. A backup that no one has ever tried to restore isn’t a backup—it’s just a hope.
If something stops working, we’re alerted before you are. In most cases, we fix it before you even notice; when that’s not possible, we’ll reach out to you to explain what happened and how long it will take to resolve. We don’t just send you a chart—we tell you what it means.
This is the feature that’s changing the most in Italy. Connecting your business to WhatsApp Business means that booking confirmations, reminders, and answers to common questions are sent automatically—on the channel your customers already use every day.
The same goes for your phone: numbers, call forwarding, automated messages when you don’t answer, and missed calls that become a contact instead of a lost customer. On Smartables, this is the feature that has recovered more than four hundred missed calls.
Your provider accounts—servers, domains, services—remain in your name: you pay the actual cost, with no markup, and you can see it. What you pay us is for the work of keeping them up and running, and it’s a fixed amount you know in advance. If you ever want someone else to handle it, we’ll give you access and that’s it: no notice period, no penalties.